Privacy Policy

Effective Date: October 26, 2024
Welcome to ELEGANTFLAMECANDLE. We are committed to protecting your personal information and ensuring your privacy is respected. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, elegantflamecandles.com.

1. Information We Collect

We collect the following information when you interact with our website:

  • Personal Information: This includes your name, email address, shipping address, phone number, and payment information when you make a purchase.
  • Non-Personal Information: We collect IP addresses, browser types, and browsing behavior through cookies and other analytics tools to improve our website’s functionality.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Provide customer support and handle inquiries.
  • Send newsletters and promotional content (only with your consent).
  • Improve website performance and enhance your shopping experience.

3. Data Security

We take the security of your personal information seriously. We use SSL encryption to protect your data during online transactions and store all personal information on secure servers.

4. Sharing Your Information

Your information may be shared with third-party service providers, such as payment processors and shipping companies, to complete your order. We do not sell or trade your personal data to third parties for marketing purposes.

5. Your Rights

You have the right to:

  • Access and update your personal information.
  • Request that we delete your personal information.
  • Opt out of receiving marketing communications at any time. To exercise your rights, contact us at [email protected].

6. Cookies

We use cookies to improve your browsing experience and collect non-personal data. You can disable cookies in your browser settings, but doing so may affect certain website functionalities.

7. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

For any privacy-related questions, please contact us at [email protected].